Shipping Policy

Thank you for shopping with K-Musculo.

We are committed to processing and delivering your order as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 3–5 business days after payment is confirmed.

Please note that processing times may be extended during peak seasons, holidays, or due to unforeseen circumstances.

Once your order has been processed, you will receive a shipping confirmation email with tracking information.

Shipping Time

Estimated delivery times vary depending on your destination.

Processing Time: 3–5 Business Days
Estimated Delivery Time: 7–10 Business Days

Please note that delivery times are estimates only and may be affected by customs clearance, severe weather, public holidays, carrier delays, or other factors beyond our control.

Pre-Orders & Backorders

If your order includes pre-order or backorder items, available products may be shipped first.

The remaining items will be shipped separately as soon as they become available.

You will not be charged additional shipping fees for split shipments.

Order Tracking

Once your order has been shipped, you will receive an email containing your tracking number and tracking link.

Please allow 1–3 business days for tracking information to become available after shipment.

Shipping Address

Please ensure that your shipping address is accurate before placing your order.

If you notice an error after placing your order, please contact us as soon as possible.

Although we will do our best to assist, we cannot guarantee that changes can be made once your order has entered processing.

Customer Support

Email: K-Musculo@hotmail.com

Returns

Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

Please refer to our Refund Policy for complete return instructions and eligibility requirements.

Lost or Stolen Packages

K-Musculo is not responsible for lost or stolen packages that have been marked as Delivered by the shipping carrier.

If your package is marked as delivered but cannot be located, please:

Contact the shipping carrier directly.
Check with household members or neighbors.
Contact your local post office or delivery provider.

If you need further assistance, please contact us.

Email: K-Musculo@hotmail.com

Shipping Delays

While we strive to deliver every order on time, K-Musculo is not responsible for delays caused by:

Customs inspections
Severe weather
Public holidays
Natural disasters
Carrier service disruptions
Other circumstances beyond our reasonable control

Contact Us

If you have any questions regarding shipping, please contact us:

K-Musculo

Email: K-Musculo@hotmail.com

Incorrect or Undeliverable Packages

If a package is returned to us due to an incorrect or incomplete shipping address provided by the customer, or because the package was unclaimed, the customer will be responsible for any additional shipping charges required to resend the order.